Last updated: November 2, 2026
Welcome to Mason Givano.
Mason Givano is an international private aviation charter brokerage, operated by MG Aviation Ltd, a company incorporated in the United Kingdom.
We provide private aircraft charter brokerage services to individuals, businesses and organizations worldwide, assisting clients with sourcing and arranging private aircraft charter services across international destinations.
These Terms & Conditions govern your use of our website and the services provided by Mason Givano, regardless of your country of residence or the location from which you access our services, subject to any mandatory legal protections that may apply.
Please read these Terms & Conditions carefully before using our services.
Mason Givano operates as an independent private aircraft charter brokerage.
We assist clients in sourcing, arranging and coordinating private aircraft charter services through independent third-party aircraft operators and aviation partners.
Mason Givano does not own, operate, maintain or control the aircraft presented or arranged through our services. Aircraft are operated by appropriately authorized third-party operators who are responsible for the operation and safety of their respective flights.
Our role may include:
Unless expressly agreed otherwise in writing, Mason Givano does not act as the aircraft operator or carrier.
The specific contractual arrangements governing each charter, including the respective responsibilities of Mason Givano and the aircraft operator, will be set out in the relevant quotation, booking confirmation and applicable operator documentation.
All inquiries submitted through our website, email, telephone or other communication channels are subject to availability and confirmation.
Any quotation provided is based on the information available at the time of issue and may be subject to change before booking confirmation.
Quotations may include conditions relating to:
A quotation does not constitute a confirmed booking or guarantee aircraft availability.
A charter arrangement will only be considered confirmed once the required acceptance, documentation and payment conditions have been satisfied and written booking confirmation has been issued.
Where applicable, the relevant aircraft operator's charter agreement and conditions will also apply to the operation of the flight.
We endeavor to ensure that aircraft information displayed on the Mason Givano website and within our marketing materials is accurate and representative.
However, aircraft images, cabin interiors, layouts, seating configurations, finishes and specifications are provided for illustrative purposes and may not represent the exact aircraft ultimately assigned to a particular charter.
Aircraft within the same model or category may differ in terms of:
The aircraft ultimately provided will be subject to availability and operator confirmation.
Where reasonably available, we will endeavor to provide relevant aircraft details, photographs and specifications for the proposed aircraft before booking confirmation.
Clients should review the information supplied as part of the individual quotation and booking process rather than relying solely on general website imagery.
Aircraft availability is subject to operational requirements and confirmation by the relevant aircraft operator.
Circumstances may arise where an aircraft initially proposed or confirmed becomes unavailable due to maintenance, technical issues, scheduling changes, regulatory requirements or other operational considerations.
In such circumstances, the aircraft operator may propose a suitable alternative aircraft, subject to applicable contractual arrangements and operational approval.
Where a substitution is proposed, we will communicate the relevant information to the client as soon as reasonably practicable.
Any material change to the agreed aircraft, price or service will be handled in accordance with the applicable booking agreement and relevant consumer protection requirements.
All quotations will specify the applicable charter price and any relevant payment conditions.
Prices may be affected by factors including aircraft availability, flight duration, positioning requirements, airport charges, handling fees, fuel costs, taxes and other operational expenses.
Unless expressly stated otherwise, quotations are provided in the currency specified within the quotation.
Payment arrangements, including deposit requirements, payment deadlines and accepted payment methods, will be communicated before a booking is confirmed.
Clients are responsible for ensuring that payments are made in accordance with the agreed payment schedule.
Where payments are required to secure an aircraft, failure to meet the relevant deadline may result in the aircraft being released or the booking being canceled, subject to the applicable booking terms.
Any additional charges arising from changes to the itinerary, passenger requirements or other requested services will be communicated to the client where reasonably practicable.
Requests to amend or cancel a confirmed charter must be communicated to Mason Givano in writing as soon as possible.
The financial consequences of an amendment or cancellation will depend on the relevant booking agreement, the aircraft operator's terms and conditions, the timing of the request and any costs already incurred.
Cancellation charges may include amounts payable to the aircraft operator and other third-party service providers, together with any applicable non-refundable costs.
Where a client requests changes to the itinerary, departure time, passenger numbers or other booking details, additional charges may apply.
Any refunds due will be handled in accordance with the applicable contractual arrangements and relevant legal requirements.
Clients should review the cancellation and amendment provisions supplied with their individual quotation and booking confirmation before proceeding.
Nothing in these Terms & Conditions is intended to exclude or restrict any cancellation, refund or other rights that cannot lawfully be excluded under applicable consumer protection legislation.
Private aircraft operations are subject to operational, regulatory, weather and air traffic considerations.
Flight schedules and departure times may be affected by circumstances including:
Any estimated departure or arrival times are provided for planning purposes and are not guaranteed unless expressly agreed otherwise.
Where we receive relevant information from the aircraft operator, we will endeavor to communicate material operational updates to the client as promptly as reasonably practicable.
Clients are responsible for ensuring that all passengers comply with applicable travel, immigration, security and aviation requirements.
Passengers must:
The aircraft operator may refuse boarding or take appropriate action where a passenger fails to meet relevant legal, safety or operational requirements.
Any resulting costs or losses will be dealt with in accordance with the applicable booking and operator terms.
Baggage allowances vary depending on the aircraft type, passenger numbers, luggage dimensions and operational requirements.
Clients should provide accurate information regarding baggage quantities, sizes and any unusual or oversized items before booking confirmation.
Special requests, including catering, ground transportation, pets, accessibility arrangements and other onboard requirements, should be communicated in advance.
Such requests are subject to availability, operator approval and any applicable additional charges.
We will endeavor to coordinate reasonable requests with the relevant service providers but cannot guarantee fulfillment unless expressly confirmed in writing.
Mason Givano works with independent aircraft operators and other third-party service providers to facilitate private aviation arrangements.
The aircraft operator is responsible for the operation of the aircraft, including matters relating to flight safety, crew, maintenance, operational compliance and the performance of the flight.
Other service providers are responsible for the services they independently provide.
Where applicable, clients may be required to accept separate contractual terms issued by the aircraft operator or relevant service provider.
We will take reasonable care when selecting and coordinating with third-party partners. However, we do not own or control their aircraft, personnel or independent operations.
Nothing in these Terms & Conditions removes any responsibility that Mason Givano may have under its own contractual obligations or applicable law.
Aircraft operators are responsible for maintaining the insurance required by applicable aviation laws and regulations for their operations.
Details of relevant insurance arrangements may be requested where appropriate and subject to availability.
Mason Givano acts as a charter brokerage and does not provide aircraft insurance or act as an insurer.
To the fullest extent permitted by applicable law, Mason Givano shall not be responsible for losses arising solely from the independent acts or omissions of third-party operators or service providers, except where such losses arise from a breach of our own contractual obligations or other liability for which we are legally responsible.
Nothing in these Terms & Conditions excludes or limits liability for:
Subject to the above, and to the extent permitted by law, Mason Givano shall not be liable for indirect or consequential losses that were not reasonably foreseeable.
Any limitation of liability will be interpreted in accordance with applicable law and will not operate to deprive a consumer of mandatory legal protections.
Neither Mason Givano nor the relevant third-party service providers shall be considered in breach of their obligations to the extent that performance is prevented or materially affected by circumstances beyond reasonable control.
Such circumstances may include:
Where such circumstances arise, we will endeavor to communicate relevant information and assist with reasonable alternative arrangements where possible.
Any cancellation, refund or alternative travel arrangements will remain subject to the applicable booking agreement and mandatory legal requirements.
We make reasonable efforts to ensure that information published on the Mason Givano website is accurate and up to date.
However, website content is provided for general information and may be amended, updated or withdrawn without notice.
Information regarding aircraft, destinations, availability, journey times, pricing and services may change and should not be treated as a binding offer unless expressly confirmed in writing.
We do not guarantee that the website will always be available, uninterrupted or free from technical errors.
All content appearing on the Mason Givano website, including branding, logos, written content, graphics, design elements and original marketing materials, is owned by or licensed to the business unless otherwise stated.
You may not reproduce, distribute, modify, commercially exploit or otherwise use website content without prior written permission, except where permitted by law.
All third-party trademarks, aircraft names and associated intellectual property remain the property of their respective owners.
You agree to use the Mason Givano website lawfully and responsibly.
You must not:
We reserve the right to restrict access to the website where reasonably necessary to protect its security, integrity or legitimate operation.
We collect and process personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable privacy laws.
Personal information may be processed to respond to inquiries, arrange charter services, manage bookings, communicate with clients and meet legal or regulatory obligations.
Further information about how personal information is collected, used, stored and shared is provided in our Privacy Policy, available on the Mason Givano website.
Mason Givano works with independent aircraft operators responsible for ensuring that their operations comply with applicable aviation laws and regulatory requirements.
Aircraft operators are responsible for holding the necessary authorizations, licenses and operational approvals required to perform their flights.
We do not represent that Mason Givano is itself an aircraft operator, air carrier or holder of an aircraft operating certificate.
Charter arrangements may be subject to applicable sanctions, export controls, aviation restrictions and other legal requirements.
We reserve the right to decline, suspend or cancel an inquiry or proposed arrangement where necessary to comply with applicable laws, regulations or legitimate compliance requirements.
Clients may be asked to provide information reasonably necessary to verify identity, assess eligibility or satisfy relevant compliance obligations.
Passengers must comply with all applicable aviation safety, security and legal requirements.
Prohibited items, unlawful substances and any other items restricted by applicable law or the aircraft operator must not be brought onboard.
Passengers must also comply with reasonable instructions issued by the aircraft operator and flight crew.
The aircraft operator may refuse carriage or take other appropriate action where passenger conduct, prohibited items or other circumstances present a safety, security or legal concern.
If you have a complaint relating to a quotation, booking or service arranged through Mason Givano, please contact us using the contact details provided on our website.
We will endeavor to acknowledge and address complaints within a reasonable period.
Where a complaint concerns the operation of a flight or the independent services of a third-party provider, we may need to refer the matter to the relevant operator or service provider.
Nothing in this section affects any statutory rights or remedies available to consumers.
These Terms & Conditions and any non-contractual obligations arising in connection with them shall be governed by the laws of England and Wales.
Subject to any mandatory consumer protection provisions that apply, the courts of England and Wales shall have jurisdiction over disputes arising in connection with these Terms & Conditions.
Where a consumer is entitled under applicable law to bring proceedings in another jurisdiction, nothing in this section is intended to remove that right.
Mason Givano provides private aircraft charter brokerage services to clients internationally.
Clients may be located in different countries and charter arrangements may involve multiple jurisdictions, international airports, aircraft operators and service providers.
Clients are responsible for ensuring that they hold the necessary passports, visas, travel permissions and other documentation required for their intended journey.
All charter arrangements remain subject to applicable aviation regulations, immigration requirements, sanctions, international restrictions and the contractual terms agreed for the relevant booking.
Nothing in these Terms & Conditions is intended to exclude or restrict any mandatory consumer rights or legal protections applicable to a client under the laws of their country of residence.
We reserve the right to amend these Terms & Conditions from time to time to reflect changes in our business, services, operational arrangements or applicable legal requirements.
The latest version will be published on the Mason Givano website, together with the relevant revision date.
Any changes will not retrospectively alter the terms of a confirmed booking unless agreed by the relevant parties or otherwise permitted by law.
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision shall be treated as separate from the remaining provisions.
The remaining provisions shall continue to apply to the fullest extent permitted by law.
These Terms & Conditions, together with any applicable quotation, booking confirmation, charter agreement and relevant third-party operator terms, form the contractual framework governing the relevant services.
In the event of any inconsistency, the specific terms agreed in writing for the relevant booking shall take precedence to the extent of that inconsistency, subject to applicable law.
Nothing in this section is intended to exclude any mandatory consumer rights.
Mason Givano is the trading name and customer-facing brand of MG Aviation Ltd, a company incorporated in the United Kingdom.
The company operates the Mason Givano brand and provides private aircraft charter brokerage services.
References throughout these Terms & Conditions to "Mason Givano", "we", "us" or "our" refer to MG Aviation Ltd trading as Mason Givano.
Registered company name: MG Aviation Ltd
Trading name: Mason Givano
For inquiries relating to these Terms & Conditions, charter arrangements or our services, please contact:
Mason Givano
Email: info@masongivano.com
Website: masongivano.com
Registered company: MG Aviation Ltd
